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From Interviews
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You've done the hard work—running 20 user interviews. Now you need to find patterns without spending weeks on manual coding and tagging.

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The Research Bottleneck

Analysis takes longer than research. You can run 5 interviews in a week, but synthesizing them takes three times as long. Manual tagging, coding, and pattern-finding is exhausting.

Great quotes get buried. You know a user said something perfect about the onboarding flow—but which interview was it? Minute 23 or minute 47?

Stakeholders want evidence. "Users hate the checkout flow" isn't enough. You need specific quotes, patterns across multiple users, and data to back up recommendations.

How Scriptal Helps

1

Pattern Discovery

Find recurring themes, pain points, and desires across all your user interviews without manual coding.

2

Quote Extraction

Search for specific topics and pull exact quotes to include in reports and presentations.

3

Sentiment Analysis

Understand emotional responses to features, workflows, and pain points automatically.

4

Entity Recognition

Auto-extract mentions of competitors, tools, workflows, and pain points across interviews.

Example Workflow

  1. 1

    Upload 20 interview transcripts

    Drag and drop from your computer. We process them in minutes.

  2. 2

    Search "checkout frustration"

    Find every mention of checkout issues, payment problems, or cart abandonment—even without exact keywords.

  3. 3

    Pull quotes from 8 users

    Copy exact quotes with context for your research report or presentation.

  4. 4

    Present findings with evidence

    "8 of 20 users expressed frustration with checkout. Here are their exact words..."

Frequently Asked Questions

How is this different from qualitative analysis tools like Dovetail?

Scriptal is a transcript library with AI search, not a full qualitative research platform. If you need tagging, highlighting, and team collaboration features, dedicated tools might be better. If you need to quickly search across interviews and extract insights, Scriptal is faster and more affordable.

Can I search by concept instead of keywords?

Yes. Scriptal uses semantic search. Search "frustration with onboarding" and find relevant quotes even if users said "the setup was confusing" or "I couldn't figure out how to start."

How do I share findings with my team?

Pro plan includes team seats so everyone can search the same transcript library. You can also export transcripts and analysis to share with stakeholders.

What file formats are supported?

We accept .txt, .docx, .vtt, and .srt files. This covers transcripts from Zoom, Teams, Google Meet, Otter, Rev, and most other transcription services.

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